McAi

Featured insight

The AI operating system: a new way for CEOs to run the enterprise

The companies pulling away from the pack are not the ones with the most models. They are the ones that rebuilt how decisions, capital, and talent flow around AI.

Global AI consulting · 3,400 colleagues · 24 offices · since 2019

24
offices worldwide
3,400
colleagues
600+
AI use cases in production
9
sectors served

What we do

Advice that ends in production, not in a deck

Three ways in: sector expertise, the capabilities that build AI into the operating model, and the technology practice that keeps it running.

Latest thinking

Research our clients act on

Our published work is written by the same people who deliver the programmes. No ghostwritten thought leadership.

Sectors

Deep knowledge, sector by sector

How we work

Four moves, repeated until the capability is yours

01

Quantify

We anchor every opportunity to a line in the P&L and write down the baseline before anyone builds anything.

02

Prove

Ninety-day evidence gates: production usage against the agreed baseline, not a slide deck at the end of a programme.

03

Industrialise

The boring middle — identity, monitoring, drift, rollback — is budgeted as a first-class workstream, not overhead.

04

Hand over

A named business owner, a documented playbook, and a team that can run it without us. That is the finish line.

Client impact

Where AI changed a number someone owns

+4.6 pts

first-pass yield

European specialty chemicals producer

Trajectory models put the best historical run in front of every operator shift, early enough to intervene. Nine months from first pilot to group standard.

Advanced industries · Operations

€41m

annual avoided curtailment

National grid operator

Network data products and forecasting models moved constraint decisions from weekly planning to day-ahead, with a published quality score on every input.

Energy & materials · Data

-38%

claims cycle time

Pan-European insurer

An agentic claims triage with bounded action space and a human escalation path, backed by an evidence trail that satisfied the supervisor on first review.

Financial services · Responsible AI

Illustrative engagements. Figures shown are representative examples used for demonstration purposes.

Capabilities

Build it, assure it, or hand it over

Our values

Four commitments we can be held to

Truth over comfort
We tell clients what the evidence shows, including when it contradicts the programme they have already funded. Our baselines are written down before the work starts.
Operating reality over pilot theatre
A use case is real when it runs in production, has a named owner, and moves a number someone is accountable for. Everything else is a pilot and is resourced as one.
Judgement stays human
We design systems in which accountability is held by a person who can disagree with the model easily, and we say clearly which decisions we would never delegate.
Own the outcome
We stay until the capability is running without us. That usually means teaching, documenting, and handing over decision rights rather than defending them.

Our people

Partners you will actually work with

Dr. Amara Okafor

Dr. Amara Okafor

Global managing partner

London · AI strategy, operating model

Leads McAi's global practice on AI operating models. Twenty years advising boards on technology-driven change; previously led enterprise data at a European universal bank.

Jonas Lindqvist

Jonas Lindqvist

Senior partner, financial services

Stockholm · Risk, governance, credit

Works with banks and insurers on model risk, underwriting economics, and the evidence infrastructure that makes supervisory speed defensible.

Priya Raghavan

Priya Raghavan

Senior partner, operations

Singapore · Supply chain, planning, manufacturing

Rebuilds planning and operations for industrial and consumer clients. Specialises in turning monthly cycles into continuous, agent-assisted replanning.

Sofia Almeida

Sofia Almeida

Partner, energy & retail

Madrid · Data products, demand, grid

Leads decision-led data programmes across energy and retail. Her work on flexibility markets and assortment models is used by operators in six countries.

The McAi Quarterly

Four issues a year. Every claim sourced.

Where AI is actually creating value, what failed and why, and the operating-model decisions behind both.

Careers

Build the operating models everyone else will copy

We hire people who prefer a measured baseline to a bold claim. Consultants, engineers, designers, and researchers — in 24 offices and remotely across the EU.

Also published

More from our research desk

Start a conversation

Tell us which number you want to move

We will tell you honestly whether AI is the right tool for it, what the baseline would be, and what a ninety-day proof looks like.