Process re-derivation
Rebuilding the process around the outcome and retaining only accountability checkpoints.
Capability
Agentic automation & operations
From automating steps to deleting handoffs — with controls that hold.
Our point of view
Agents change the unit of redesign. Instead of automating a step inside a process designed around human constraints, you can re-derive the process from the outcome and keep only the checkpoints that carry accountability.
We help clients choose a posture deliberately — automate, redesign, or reinvent — and then build the four controls that make autonomy safe: bounded action space, reconstructable audit trail, human escalation with a service level, and a kill switch owned by the business.
The organisations that move fastest are not the most permissive; they are the most precise about which decisions they will never delegate.
What we do inside this capability
Agent architecture
Tool design, memory, guardrails, and evaluation harnesses for production agents.
Human-in-the-loop design
Escalation paths, review queues, and interfaces that make disagreeing with the model easy.
Assurance
Adversarial testing, drift monitoring, and rollback playbooks before scale.
Research behind this work
Article
The agentic enterprise: redesigning work around autonomous agents
Agents do not slot into today's processes; they dissolve them. The design question is which parts of the process you want to keep — and why.
18 September 2026 · 12 min read
Case study
Industrial AI: the factory floor as a learning system
A specialty chemicals producer lifted first-pass yield by 4.6 points by treating every batch as a training example — with operators in the loop, not out of it.
15 May 2026 · 8 min read
Next step
Where would agentic automation & operations move the needle for you?
Bring a live decision. We will bring the pattern from comparable organisations — including the failures.